US & Puerto Rico
We process all orders Mondays through Fridays, excluding Holidays. We offer 3 shipping options at checkout: USPS First Class, Priority & Express. All orders over $100 ship for free via First Class Mail. Priority & Express Mail orders placed after 12pm EST will be processed next day. Once your order is packed and ready to ship, you will receive a shipping confirmation email with all the tracking details.
International Orders are shipped via USPS First Class Mail with Insurance. This service can take anywhere from 1 to 3 weeks to arrive depending on the destination country. Your order will include a Customs Declaration number as proof of shipment. This number will help you track your package inside the US and in some selected countries. Some items may be delayed if held by your local customs for additional inspection but once an item clears customs, it is handed over to your local post office for delivery. Your patience is greatly appreciated.
PLEASE READ CAREFULLY BEFORE PLACING YOUR INTERNATIONAL ORDER:
Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although most countries don't charge these fees, for the ones that do (specially in the UK) assessment of duties and taxes are based on the value of the order. We recommend that you check with your local customs for more information regarding importation taxes and duties that may be applicable to your online order. Payment of any duties and/or import taxes is the responsibility of the recipient. Fees are collected at the time of delivery.
Any package that is not claimed or called for once the delivery attempt is made and is sent back to us will inquire a $5.95 fee. Shipping costs are non-refundable.